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TechCrunch writer Paul Carr, Jeff Jarvis spar over citizen journalism ethics and accuracy


Posted Nov 12, 2009 by  Chris Hogg in Internet 4 comments
If you’ve been following the world of citizen journalism in the wake of the tragedy that struck at Fort Hood, you’re likely familiar with the debate that has emerged about ethics in reporting and whether or not citizen journalists went too far in reporting the shooting.
For those of you who haven’t heard of the debate, here’s the primer: Paul Carr, a columnist for the blog TechCrunch wrote a controversial post that chastised a citizen journalist’s coverage in the wake of the Fort Hood shooting. Then, a soldier at Fort Hood was using Twitter to post updates as they happened. The person also uploaded an image of a soldier being rushed into hospital. In the post, Carr brought up ethical questions around a citizen journalist uploading an image of a wounded soldier and asked about the implications of incorrect information being disseminated on Twitter.
Was this soldier wrong to tweet about what was happening? What are the implications of reporting incorrect information via social media? Is “process journalism” dangerous because facts are not always clear in the moment? Was it wrong to upload an image of a wounded solider?
These are among the talking points currently being debated in the media sphere.
For those of you interested in learning more, and hearing both sides of the argument, I’m embedding a radio debate in the comment section below. The debate is between the TechCrunch author Paul Carr and journalist Jeff Jarvis, a strong supporter of citizen media, on New York’s public radio station WNYC. Carr defended his article, while Jarvis comes out swinging.
Where do you sit in this whole debate?

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Comments (4) 1 subscriber Subscribe To Thread
  • Nov 12, 2009 by  Chris Hoggflagged as abuse - show comment
    #1
  • Nov 12, 2009 by  KJ Mullinsflagged as abuse - show comment
    #2
    I actually wrote an article about the issues earlier this week Chris. I also pointed out that the mainstream news was using the same news. It is amazing how the citizen journalism realm was the one targeted as the 'bad guy' and not the old school journalism.
    At the end of the day it comes down to getting confirmation and that's on both sides. Both sides had mistakes. Both sides had it right on.
    So where is the praise for those who did get it right?
    This guy claims to be a fan of CJ but he's blaming a person who does not claim to be a journalist for the false information. In a way he's misrepresenting the field of citizen journalism to make his point.
  • Nov 12, 2009 by  Ken Wightmanflagged as abuse - show comment
    #3
    First, I'm not going to come out swinging. No point. Doesn't help. I'd like to step way back and say that the rush to publish, be it citizen journalism (CJ) or MSM is simply too great. If you're going to be publishing questionable stuff, then a lot of qualifiers are needed. The fact that the first news is often the wrong news, is not big news to old news folk. And when we get together at the press club for a drink and a bit of pub grub once a month, let me tell you that the old hands chuckle at how all the old rules are being ignored and they are sitting back with smug I-told-you-so smiles.
    This is not inherently a CJ issue.
    This is going to be hard for a lot of people to agree with but the shooting at Fort Hood, as terrible as it was, was just one story. CNN and the other news stations would be wiser, in my opinion, to report carefully what is known and move on to another story. They should keep an eye on Twitter and the other sources of breaking CJ reports, quickly evaluate what they have learned, and report it if pertinent. They, and others, have got to think, "Fact check!"
    Again, this is not inherently a CJ issue.
    The Fort Hood tragedy, and even more the death of Michael Jackson, put the world of news on hold except for that one event. There was still lots of news going down, it just wasn't being reported.
    And as to the publishing of a picture of a wounded soldier, dead bodies or pictures of people who died soon after the picture was taken were the main taboos at the papers at which I worked. And we got flack for that position. Complaints about taking and/or publishing such an image are not new.
    When we had a gang-style massacre just outside town, the paper rented a plane and got shots from the air as access to the crime scene was denied. The paper ran an image of a dead body folded up in the open trunk of a car. The point: This dead body was news; it was the news event; It was published. The wounded soldier was not a sidebar to the story; This wounding - and the others, and the deaths - was the story.
    And this is not inherently a CJ issue.
    That's my two-cents.
  • Nov 13, 2009 by  Salim Jiwaflagged as abuse - show comment
    #4
    Let me weigh in here with my thoughts since i am from the old school of journalism and an enthusiast for the new phase of journalism. For decades, those of us who were mainstream relied on information from citizens. So suppose a murder occurred in a particular area, it is harder than pulling teeth to get significant information from cops. We'd go out to the scene of talk to neighbours who'd provide the information or relatives who could provide that nugget of a quote that makes for a great lead. So citizens have been used by mainstream as sources of information. But there was also a great deal of filtration. We had the ethics, practice of journalism down pat. We knew what we could ethically reveal or write about. Credibility was the key. If my name is attached to a story, then it has to be something people can trust because I wrote it. And I always told younger reporters - remember, someone out there who will read your story known more about it than you do. So get your facts right.
    Now, what is real citizen journalism. Some of it here qualifies and much does not.
    We have had remarkable videos done by citizens who post those videos on YouTube or elsewhere and that to me is a fantastic experience because that epitomizes citizen journalism.
    What I am against, and I find that repeatedly on citizen journalism channels is plagiarism and significant copyright infringements that may come back to haunt some of these citizen journos who take multiple or even single sources of reporting down by other media and claim it as their own. Regardless of how much linking and credit you give the creators, there are still issues about how much you can borrow.
    This violates a fundamental ethical principle and violates the laws of copyright.
    Much of citizen journalism - a high percentage uses this approach. Borrow from CNN, AP, New York Times, combine it, two or three paras at a time and that is your story.
    It would have as easy for the reporter to look at the sources used and track down those sources - many times it is as simple as grabbing a press release, doing an interview or two - and that makes the story your own production.
    In my opinion, that borrowing and lifting of original reporting is not acceptable - and yet it forms the bulk of citizen journalism. The proper thing to do is to create your own story, using press releases, interviews etc to create journalism that matches the criteria of mainstream.
    My second beef is that citizen journalism channels become platforms for people who are completely ignorant about facts yet writing opinion pieces without the least amount of research - and often, the fact on which these opinions are based, the platform, is a house of cards. These need policing.
    No serious student of journalism or life-long practitioner is going to look at these and not pick major holes - and I've seen that here.
    Now in relation to the tweeting of a photo - in my opinion - falls within the realm of proper citizen journalism.
    So what needs to happen, considering that a citizen journalism channel will not have the manpower to edit and police the number of incoming stories.
    1) Set mandatory guidelines for opinion writers - insist on someone having some expertise in a field to write a properly informed analysis.
    2) Cut down heavily on aggregated stories from multiple legit news stories.
    3) Remember, we are not breaking stories if we are using other media who have already told the story.
    4) Refrain from senseless attacks on faith, race - because media can fan social conflict by doing that. Sure there are consumers for that, but responsibility requires proper analysis with a clear mind.
    5) Encourage primary reporting, discourage cutting and pasting.
    Ultimately, the credibility of citizen journalism will decide the future of this form of journalism - is it credible, is it factual, is the story backed up.
    I saw lead on a DJ article recently. The lead was deliberately constructed to create an air of mystery over the particular story, and yet the facts that destroyed that mystery were included in the mid section of that story.
    If I were an editor, I would call up that reporter and say: Gimme a break, your own story has been destroyed by your own facts.
    So it is about credibility, credibility and credibility.
    Let's build it up.

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TechCrunch writer Paul Carr, Jeff Jarvis spar over citizen journalism ethics and accuracy
If you’ve been following the world of citizen journalism in the wake of the tragedy that struck at Fort Hood,...
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