Over 100 Million people are using websites like Healthgrades.com and those users are leaving comments about you that have the potential to negatively affect your practice. In fact, they’re talking about their experience on Facebook, Twitter, Google+, Vitals.com, RateMD and just about anywhere else they can do so where there’s a perceived audience to listen. Should you respond to comments being left by patients on these rating websites?
Managing your reputation online can be a delicate balance. Watch this quick video about responding to patient comments. Attention Doctors: make sure that you understand the Do's and Don'ts of Physician Social Media usage before you respond to anything.